UX for AI: A Framework for Product Design Workshop

Practice leading the research, design, and testing of UX for AI-powered products

Unlock the future of design with UX for AI—your indispensable guide to not only surviving but thriving in a world powered by artificial intelligence. Whether you’re a seasoned UX designer or a budding design student, this workshop offers a lifeline for navigating the new normal, ensuring you stay relevant, valuable, and indispensable to your organization.

What Makes this Workshop Unique

In this hands-on workshop, Greg Nudelman—a seasoned UX designer and AI strategist—delivers a battle-tested framework that helps you keep your edge, thrive in your design job, and seize the opportunities AI brings to the table. Drawing on insights from 35 real-world AI projects and acknowledging the hard truth that 85% of AI initiatives fail, this workshop equips you with the practical skills you need to reverse those odds and set new standards in UX value and impact:

It’s not about making your job easier — it’s about ensuring you still have a job. The entire workshop is a microcosm of an AI-inclusive RITE process. You will not only learn the framework but also practice it throughout the day, thereby ensuring practical mastery of the subject.

No lengthy lectures: We put the “work” in the workshop! Material is broken down into short 10-15 minute lectures. Each lecture is followed by a hands-on exercise and then a group review, ensuring mastery of the key techniques.

Transform Your Existing UX Expertise into AI-Driven Impact: Harness the power of your current UX skill set to excel in the evolving realm of AI-enhanced design. Our approach emphasizes the strategic use of low-fidelity problem definition and RITE prototyping paired with Retrieval-Augmented Generation (RAG) — a proven method to add UX value and foster team alignment and accelerate decision-making, used by top UX teams around the world.

Focus on UX for AI, not AI for UX: Instead of learning the latest AI tools that change multiple times a week, we strive to equip you with practical UX techniques for maximum professional impact. This workshop is about learning how to leverage the fundamental principles of UX and your unique human value to design AI-driven products.

Greg wrote the book on this: Greg is a veteran of 35 AI-driven design projects. He has seen firsthand what works and what is pure Silicon Valley Snake Oil Bullsh*t. He is the only workshop leader who has written a book on the subject: UX for AI: A Framework for Designing AI-Driven Products (Wiley, 2025), #1 New Release in Data Modeling and Design on Amazon, and is now in the second printing (first one sold out in just 2 weeks).

What You'll Learn

  • Hands-on exercises: Build your confidence and skills with practice UX design tasks like Digital Twin and Value Matrix, which you can immediately apply to your own AI projects.

  • High-performing AI patterns and best practices: Explore design strategies for LLMs (Large Language Models), AI Agents, copilots, AI-powered search, Information Architecture, and more.

  • Proven user research strategies: Learn how to uncover user needs in this brave new world of AI-powered design and choose the right use cases for immediate UX ROI.

  • Real-world case studies: See how simple, practical UX approaches have prevented multimillion-dollar failures and unlocked unprecedented value.

Who Should Attend

This workshop is ideal for UX designers, researchers, product managers, and development leaders at all skill levels. While everyone is welcome, mid-level practitioners and advanced professionals will find the content particularly beneficial.

Prerequisites

Desire to draw and explore. Familiarity with basic design and research techniques is helpful.

Key Takeaways

  • Identify the right AI use cases for your projects.

  • Learn how to deploy the AI-inclusive RITE research technique to rapidly develop AI-driven applications, innovating with unprecedented speed and confidence.

  • Enhance UX ROI by aligning AI training data with user-centric use cases through Retrieval-Augmented Generation (RAG).

  • Develop use-case storyboards to visualize user interactions.

  • Leverage the Value Matrix to train AI models with human values.

  • Harness powerful 4-in-a-box UX for AI design techniques like Digital Twin.

  • Learn how to design your own AI Copilot.

  • Communicate AI forecasting and anomaly detection with advanced data visualizations.

  • Learn how to get “a seat at the table,” become more strategic, and maximize UX impact in the new normal.

Agenda for a Full-Day Workshop

NOTE: (Can be customized for time allotted, from 2 hours to 3 days)

Introduction: 85% of Projects Fail. Here’s Why.

  • What are you hoping to learn in this workshop? (Discussion, 10 min)

  • How to F*ck up Your AI Project -- in 8 Easy Steps! (Slides, 20 min)

Part 1: Framing the Problem

  • Storyboarding for AI Projects (Slides, 15 min)

    • Draw your Storyboard (Group Exercise, 10 min)

    • Group presentation and feedback (Discussion, 5 min)

  • Break (5 min)

  • Digital Twin – Digital Representation of the Physical Components of Your System (Slides, 15 min)

    • Draw your Digital Twin (Group Exercise, 10 min)

    • Group presentation and feedback (Discussion, 5 min)

  • Value Matrix – AI Accuracy is Bullshit. Here's What UX Must Do About It. (Slides, 15 min)

    • Draw your Digital Twin (Group Exercise, 10 min)

    • Group presentation and feedback (Discussion, 5 min)

Part 2: AI Design Patterns

  • Using a Short-Hand UI Notation to document your UI for AI (Slides, 5 min)

  • UX Best Practices for SaaS Copilot Design (Slides 15 min)

    • Draw your Copilot Design (Group Exercise, 10 min)

    • Group presentation and feedback (Discussion, 5 min)

  • LLM Design Patterns (Slides 15 min)

    • Draw your Updated Copilot Design (Group Exercise, 10 min)

    • Group presentation and feedback (Discussion, 5 min)

  • Lunch Break (1 hour)

  • Search UX Revolution – LLM AI in Search UIs (Slides, 10 min)

    • Draw your AI Search Design (Group Exercise, 10 min)

    • Group presentation and feedback (Discussion, 5 min)

  • UX for Agentic AI (Slides, 15 min)

    • Draw your Agentic Designs (Group Exercise, 10 min)

    • Group presentation and feedback (Discussion, 5 min)

  • Designing AI Forecasting UI (Group Exercise, 10 min)

    • Draw your Forecasting Design (Group Exercise, 10 min)

    • Group presentation and feedback (Discussion, 5 min)

  • Break (5 min)

Part 3: AI-Inclusive RITE with RAG

  • RITE Testing of paper prototypes (Slides, 5 min)

    • Individual design exercise — get your prototype ready for testing (Individual Exercise, 10 min)

    • Testing 1:1 with another participant (re-mix groups: test different group’s prototype/idea) (Exercise, 5 min)

    • Testing 1:1 with another participant (switch roles) (Exercise, 5 min)

  • Disciplined Brainstorming technique (Slides 5 min)

    • Individual design exercise — how many iterations can you come up with in 10 minutes based on user testing feedback? (Individual Exercise, 10 min)

    • Re-testing 1:1 with another participant (re-mix groups: test different group’s prototype/idea) (Exercise, 5 min)

    • Re-testing 1:1 with another participant (switch roles) (Exercise, 5 min)

  • Retrieval-Augmented Generation (RAG) (Slides 15 min)

    • Individual design exercise — create your own RAG in ChatGPT (Individual Exercise, 10 min)

Q & A and Wrap Up

  • Q&A/Wrap up: Insights? Next Steps? Advanced AI patterns, use case selection, biases, value matrix, setting up the team around mentorship, getting up into vision prototyping, filing patents, RITE, impostor syndrome, etc.? (Discussion: 10 min/remaining time)

Want a Custom Workshop?

As Seen At

AI Bootcamp for UX Teams (3-day intensive)
May 13 - 15, 2025, STRAT, San Francisco, CA

Workshop: AI in Search UX: A Framework for Product Design
04/22/24 Haystack Search Conference, Charlottesville, Virginia

Workshop: UX for AI: A Framework for Product Design
03/16/24 UX Copenhagen, Copenhagen, Denmark

UX for AI: A Framework for Product Design
12/06/23 Rosenfeld Media, 3-Day Virtual Workshop

Testimonials from UXLx in Lisbon

“UX for AI by Greg Nudelman (https://lnkd.in/dVGf9eEp) - Insightful perspectives on designing user experiences tailored for AI applications.”
— Alex Faundez (https://www.linkedin.com/posts/faundez_uxlx2024-ux-design-activity-7201518211496861696-taCZ?utm_source=share&utm_medium=member_desktop)

“Greg Nudelman: Forward-thinking ideas for reimagining our UX process, encouraging a shift from repetitive UI tasks to strategic UX design strategy.”
— Laura Graham (https://www.linkedin.com/posts/laura-graham-765b406_uxlx-userexperience-designcommunity-activity-7201192500655529984-OiJv?utm_source=share&utm_medium=member_desktop)

“Thank you Greg Nudelman and Aaron Irizarry for your great workshop sessions on UX for Ai and on Effective Design Teams.”
— Katrin Ellice Heintze (https://www.linkedin.com/posts/activity-7201154293511376896-0U76/?utm_source=share&utm_medium=member_desktop)

“Another favorite was Greg Nudelman's "AI by Design" workshop, showcasing how to storyboard, identify AI use cases, and create digital twins.”
— Shahrukh Khan (https://www.linkedin.com/posts/shahrukhkhan07_just-came-home-from-lisbon-and-what-activity-7200969521086504960-98Fp?utm_source=share&utm_medium=member_desktop)

“🛠️ Hands-on Workshops: Practical, engaging sessions that equipped us with innovative tools. Loved Service Safari by Flaminia Del Conte and UX for AI by Greg Nudelman.”
— Sabrina S. (https://www.linkedin.com/posts/activity-7200781769015537664-Ym_e?utm_source=share&utm_medium=member_desktop)

Video Testimonials from SXSW

Learning in Action